AdvantageCare Physicians (ACPNY) complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. ACPNY does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

AdvantageCare Physicians:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact 1-646-680-4227.

If you believe that ACPNY has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with: Peiman Saadat, Civil Rights Compliance Coordinator, 441 Ninth Ave, 3rd Fl., New York, NY 10001, or call 1-844-726-6759 (dial 711 for TTY/TDD services). You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Peiman Saadat, Civil Rights Compliance Coordinator, is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-868-1019 (TTY/TDD 1-800-537-7697).

Complaint forms are available at hhs.gov/ocr/office/file/index.html.

Getting Help in a Language Other than English

Español (Spanish)
ATENCIÓN: Si usted habla español, tiene a su disposición, gratis, servicios de ayuda para idiomas. Llame al 1-646-680-4227 (TTY/TDD: 711).

中文 (Traditional Chinese)
注意:如果您講中文,我們免費提供相關的語言協助服務。請致電 1-646-680-4227 (TTY/TDD:711)。

Pусский (Russian)
ВНИМАНИЕ! Если Вы говорите на русском языке, Вам доступны бесплатные услуги переводчика. Звоните по тел. 1-646-680-4227 (служба текстового телефона, TTY/TDD: 711).

Kreyòl Ayisyen (Haitian Creole)
ATANSYON: Si ou pale Kreyòl Ayisyen, gen sèvis èd nan lang gratis ki disponib pou ou. Rele nimewo 1-646-680-4227 (TTY/TDD: 711).

한국어 (Korean)
주의: 귀하가 한국어를 사용하는 경우, 귀하에게 언어 지원 서비스가 무료로 제공됩니다. 1-646-680-4227 (TTY/TDD: 711)로 전화하십시오.

Italiano (Italian)
ATTENZIONE: Sono disponibili servizi gratuiti di assistenza linguistica in italiano. Chiamare il numero 1-646-680-4227 (TTY/TDD: 711).

אידיש (Yiddish)
אכטונג: אויב איר רעדט אידיש, שפראך הילף סערוויסעס, אהן קיין פרייז, זיינען דא צו באקומען פאר אייך. רופט 1-646-680-4227 (TTY/TDD: 711).

বাাংলা (Bengali)
দৃষ্টি আকর্ষণ করছি: আপনি যদি বাংলাভাষী হন, আপনার জন্য বিনামূল্যে ভাষা সংক্রান্ত পরিষেবার ব্যবস্থা থাকবে। 1-646-680-4227 নম্বরে (TTY/TDD: 711) ফোন করুন।

Polski (Polish)
UWAGA: Dla osób mówiących po polsku dostępna jest bezpłatna pomoc językowa. Proszę zadzwonić pod numer 1-646-680-4227 (TTY/TDD: 711).

العربية(ARABIC)
يرجى الانتباه: إذا كنت تتكلم اللغة العربية، تتوفر لك خدمات المساعدة اللغوية مجاناً, اتصل بالرقم 4227-646-680-1 أو (TTY/TDD: 711).

Français (French)
ATTENTION : si vous parlez français, une assistance d’interprétation gratuite est à votre disposition. Veuillez composer le 1-646-680- 4227 (Sourds et malentendants : 711).

اردو(Urdu)
تتوجہ دیں: اگر آپ اردو بولتے ہیں تو، آپ کے لیے زبان سے متعلق مدد کی خدمات، مفت دستیاب ہیں۔ - 4227-646-680-1 (ٹی ٹی وائی/ ٹی ڈی ڈی:711) پر کال کریں۔

Tagalog (Tagalog)
NANANAWAGAN NG PANSIN: Kung nagsasalita ka ng Tagalog, mayroon kang magagamit na mga serbisyo para sa tulong sa wika nang walang bayad. Tawagan ang 1-646-680-4227 (TTY/TDD: 711).

Ελληνικά (Greek)
ΠΡΟΣΟΧΗ: Εάν μιλάτε Ελληνικά, διατίθενται για σας υπηρεσίες γλωσσικής βοήθειας, δωρεάν. Καλέστε 1-646 -680-4227 (για άτομα με προβλήματα ακοής/TTY/TDD: 711).

Shqip (Albanian)
VINI RE: Nëse flisni Shqip, shërbimi i asistencës për gjuhën do të jetë në dispozicionin tuaj, pa pagesë. Telefononi 1-646-680-4227 (Shërbimi i teletekstit TTY/TDD: 711).

Dine (Navajo)
BAA !KOHWIINDZIN: Din4 k'ehj7 y1n7[t'i'go saad bee y1t'i' 47 t'11 j77k'e bee n7k1'a'doowo[go 47 n1'ahoot'i'. Koj8’ 47 b44sh bee hod77lnih 1-646-680-4227. (TTY/TDD biniiy4go 47 711j8’ b44sh bee hod77lnih.)

Tiếng Việt (Vietnamese)
LƯU Ý: Nếu quý vị nói tiếng Việt, chúng tôi có cung cấp dịch vụ hỗ trợ ngôn ngữ miễn phí cho quý vị. Xin gọi số-1-646-680-4227 (TTY/TDD: 711).

Deutsche (German)o
ACHTUNG: Wenn Sie Deutsche sprechen, steht Ihnen kostenlos ein sprachlicher Unterstützungsdienst zur Verfügung. Rufen Sie an unter der Nummer: 1-646-680-4227 (TTY/TDD: 711).

日本語 (Japanese)
注意:日本語をご希望の場合は、無料の通訳サービスを提供しております。1-646-680-4227 (TTY/TDD: 711) までお電話ください。

हिंदी (Hindi)
ध्यान दें: यदि आप हिंदी बोलते हैं, तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-646-680-4227 (TTY/TDD: 711) पर कॉल करें।

Portuguese (Português)
ATENÇÃO: Se você fala português, serviços de assistência ao idioma estão disponíveis gratuitamente. Ligue para 1-646-680-4227 (TTY/TDD: 711 para deficientes auditivos e teclado de texto).