You do so much to keep this great city running that EmblemHealth and AdvantageCare Physicians have partnered to provide our City of New York Employees with the Gold Service Line 646-680-3000.
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Welcome City of New York Employees

Partnering with EmblemHealth
Gold Service Line
You can now have access to an exclusive, dedicated phone number to schedule an appointment, get information about AdvantageCare Physicians, and get answers to questions about your EmblemHealth benefits.
646-680-3000
Hours:
Monday 8:00am - 8:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 8:00pm
Friday 8:00am - 5:00pm
Saturday 8:00am - 1:00pm
The City and its unions are partnering with EmblemHealth to offer free flu shots to City employees and their families. All employees, dependents, and pre-Medicare retirees eligible for New York City health benefits are covered to receive a flu vaccination at no-cost. A flu shot is the best way to protect yourself, your community, and your loved ones from this highly contagious virus. Everyone aged 6 months and older should get the flu vaccine every year.
There are four convenient ways to get your vaccination, so don’t delay!
At the worksite
- Visit https://www.apschedule.com/nycflu and enter username: nyc, password: flu, or call 866-481-4391.
At a participating pharmacy
- Be sure to show your medical insurance card.
At an in-network physician’s office
- Need a doctor? Visit https://www.emblemhealth.com/Find-a-Doctor to find a physician.
Flu shots are also available by walk-in or appointment at ACPNY Express for City employees, located near City Hall at 52 Duane St.
Visit acpny.com to schedule an appointment or call the Gold Service Line at 646-680-3000.
For more information, visit the WorkWell NYC website at nyc.gov/workwellnyc.
We care about your ACPNY experience
Have questions about your plan, what it covers, or how it works? Let us help you take advantage of your ACPNY coverage and the personalized care it provides.