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City of New York Employees

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Welcome City of New York Employees

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Partnering with EmblemHealth

Gold Service Line

You do so much to keep this great city running that EmblemHealth and AdvantageCare Physicians have partnered to provide our City of New York Employees with the Gold Service Line 646-680-3000.

You can now have access to an exclusive, dedicated phone number to schedule an appointment, get information about AdvantageCare Physicians, and get answers to questions about your EmblemHealth benefits.



Monday 8:00am - 8:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 8:00pm
Friday 8:00am - 5:00pm
Saturday 8:00am - 1:00pm

The City and its unions are partnering with EmblemHealth to offer free flu shots to City employees and their families. All employees, dependents, and pre-Medicare retirees eligible for New York City health benefits are covered to receive a flu vaccination at no-cost. A flu shot is the best way to protect yourself, your community, and your loved ones from this highly contagious virus. Everyone aged 6 months and older should get the flu vaccine every year.

There are four convenient ways to get your vaccination, so don’t delay!

At the worksite


At a participating pharmacy 

  • Be sure to show your medical insurance card. 


At an in-network physician’s office 

Flu shots are also available by walk-in or appointment at ACPNY Express for City employees, located near City Hall at 52 Duane St.

Visit acpny.com to schedule an appointment or call the Gold Service Line at 646-680-3000.

For more information, visit the WorkWell NYC website at nyc.gov/workwellnyc.

Visit one of AdvantageCare Physicians' 37 medical offices 

We care about your ACPNY experience 

Have questions about your plan, what it covers, or how it works? Let us help you take advantage of your ACPNY coverage and the personalized care it provides.

Your Questions Answered


We want your experience with us to be as simple as possible. Find answers to the questions most commonly asked at ACPNY.

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