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Coronavirus Resources & FAQ

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Coronavirus FAQ

With the rapidly changing nature of the Coronavirus outbreak and response to it, we want to make sure patients have access to up-to-date news and information about the virus. We recommend visiting these web pages and screening tool.

We know this is concerning to you and your family, and we want to answer any important questions you may have about this outbreak.

A coronavirus is a family of viruses that causes illnesses ranging from the common cold to more serious respiratory illnesses. The 2019 Novel Coronavirus causes symptoms that may appear 2-14 days after exposure to the virus. They include:

·  Fever > 100.0

·  Chills

·  Cough

·  Shortness of breath or difficulty breathing

·  Fatigue

·  Muscle or body aches

·  Headache

·  New loss of taste or smell

·  Sore throat

·  Congestion or runny nose

·  Nausea or vomiting

·  Diarrhea

Learn more about coronavirus and COVID-19.

Learn more about the difference between the symptoms of the flu and COVID-19

Those most at risk are older adults, babies, and those with underlying health conditions or compromised immune systems. There have also been reports of Multisystem Inflammatory Syndrome in Children (MIS-C), which seems to occur in children ages 0-21 who have previously had COVID-19.  

There is no vaccine against coronavirus to date. Researchers around the world are working to learn more about this virus and develop a vaccine against it.

The best way to prevent any virus from spreading is to:

· Practice social distancing

Masks are required for all patients visiting our offices, in compliance with Governor Cuomo's April 17, 2020 executive order requiring all people in New York to wear a mask or face covering when in public, where social distancing is not possible. Need tips on making your own mask or face covering? Here are online instructional videos we recommend:

·  Surgeon General, Dr. Jerome Adams, shares ways to create your own face covering in a few easy steps

·  Sew and no-sew options from the CDC

·  Wash your hands with soap and warm water for at least 20 seconds. Using a hand sanitizer can help as well, but washing your hands is always preferable. Teach children early on how to properly wash their hands.

·  Avoid touching your eyes, nose, and mouth.

·  Avoid close contact with people who are sick.

·  Stay home when you are sick.

·  Cover your mouth with a tissue when you cough or sneeze, then throw the tissue in the trash. If you don’t have a tissue, cough into the crook of your elbow, not your hands.

·  Clean and disinfect surfaces and touchpoints like doorknobs, handles, light switches, and your phone.

·  Continue to practice good hygiene to prevent coronavirus, and other severe illnesses like the flu, from spreading. 

·  Keep an eye out for symptoms associated with Multisystem Inflammatory Syndrome in Children (MIS-C).


For the most up-to-date best practices, visit the CDC website or The New York State Department of Health website.

A New York State Department of Health advisory requires travelers to New York from the states listed below to self-quarantine for 14 days. Patients meeting the criteria should reschedule any appointments for after their quarantine period, or convert them to virtual visits.

  • Alaska
  • Alabama
  • Arkansas
  • Arizona
  • California
  • Colorado
  • Delaware
  • Florida
  • Georgia
  • Guam
  • Iowa
  • Idaho
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Maryland
  • Michigan
  • Minnesota
  • Missouri
  • Mississippi
  • Montana
  • North Carolina
  • North Dakota
  • Nebraska
  • New Mexico
  • Nevada
  • Ohio
  • Oklahoma
  • Puerto Rico
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Wisconsin
  • West Virginia
  • Wyoming

Learn more here.

Over the course of the outbreak, travel restrictions have evolved and become stricter. You can find more information about traveling during the outbreak here.

Our offices are taking precautions as needed to prevent risk of spreading to patients and protect providers so they can continue in their important roles as deliverers of care. If you are a patient of AdvantageCare Physicians, you may see some changes at your regular office, such as these

We recommend that you get your health information from trusted sources such as:

· The Centers for Disease Control and Prevention (CDC)

· The World Health Organization (WHO)

· Your doctor or health provider.

There have been recent reports of Multisystem Inflammatory Syndrome in Children (MIS-C) who have previously had COVID-19. Currently, the signs and symptoms to look out for are:

  • Confirmed or potential past exposure to COVID-19
  • Persistent fever (3-5 days)
  • Rash or signs of inflammation (particularly around mouth, hands, and feet)
  • Red eyes
  • Swollen glands
  • Abdominal pain, vomiting, or diarrhea 

If you suspect that your child has COVID-19 or MIS-C, it is critical that you call us at 646-680-4227 to make an appointment. And, in case of emergency, call 911.

Learn more about MIS-C and COVID-19.

Patient Resources During COVID-19

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