To schedule a flu shot with one of our nurses, call 1-646-680-4227 or log in to myACPNY

Patient Centered

What is a Medical Home?

A Medical Home is not a place. Put simply, patient centered medical home (PCMH) is a team approach to providing you with personalized, comprehensive and coordinated care. And the most important person on your team is … you.
At ACPNY, your Care Team focuses on the whole you—your medical history, your family, your life situation and cultural values—to provide care the way you want it to be. You and your Care Team work together to create a personalized health care plan that focuses preventing illness and treating acute and chronic conditions in a manner that respects your wants, needs and preferences.

Here are the top 7 things your Care Team will do for you:

  1. Help you understand your condition(s) and makes decisions about your care
  2. Review your medications at every visit
  3. Coordinate care with specialists and make sure your specialist has the information they need to care for you
  4. Consider mental and behavioral health as well as physical health in your overall wellness
  5. Advise you on how to receive clinical advice after business hours and where to go for after-hours care
  6. Help you take control of your health by focusing on prevention, providing you educational materials, hosting group visits and linking you to other community programs and resources
  7. Provide you access to the myACPNY Patient Portal so that you can easily schedule your next appointment, see upcoming appointments, email your Care Team, refill your prescriptions, review your test results and so much more.

What Your Care Team Will Ask You to Do:

  1. Take an active role in your health and wellness
  2. Ask questions and tell us if there’s something you don’t understand
  3. Enroll in the myACPNY Patient Portal to gain access to online scheduling, prescription refills, test results and more
  4. Take your medications as prescribed and follow the advice of your Care Team
  5. Provide information of care received by providers outside
At ACPNY we’re committed to partnering with you to live a healthy, happy life!

Personalized Care

Our Care Team

Our relationship with you begins by assigning you to a Care Team that includes your primary care physician, a nurse, medical assistant and a patient service representative.


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