Tax Identification Number

AdvantageCare Physicians Moves to a Unified Tax Identification Number

Effective January 1, 2017, AdvantageCare Physicians (ACPNY) began using a new, unified ACPNY tax identification number (TIN), instead of the multiple, regional IDs we previously used. This changes how ACPNY bills insurance companies for patients’ care.
The new approach will ultimately streamline how we communicate with and bill insurance companies.


We expect a seamless transition and there is no action needed on your part. However, it is possible that your insurance company may mistakenly inform you that your ACPNY provider is no longer participating in your plan or accepting your insurance. In the unlikely event this happens, it is probably a result of a lag in the insurance company updating its system with the new TIN.

Please contact our billing office at 1-800-871-1370 Monday through Friday anytime between 8:30 am and 4:30 pm if you receive a notice from your insurance company or have any questions about a bill from our office. We will work directly with your insurance company and you to resolve the issue.


What Does This Mean for Me as a Patient? ›

We expect a seamless transition and there is no action needed on your part. However, it is possible that your insurance company may mistakenly inform you that your ACPNY provider is no longer participating in your plan or accepting your insurance. In the unlikely event this happens, it is probably a result of a lag in the insurance company updating its system with the new TIN.

Please contact our billing office at 1-800-871-1370 Monday through Friday anytime between 8:30 am and 4:30 pm if you receive a notice from your insurance company or have any questions about a bill from our office. We will work directly with your insurance company and you to resolve the issue.

What is a unified tax ID? ›

ACPNY was born out of the consolidation of four independent medical groups, with more than 70 years serving patients in the New York metro area. Each group had its own TIN, which insurers use to aid in the billing process. One of the final steps of this unification is to implement a single ID across all of our 36 medical offices. This will create even more consistency and efficiency in our ability to care for you, our patient. Additionally, our network of participating providers will be streamlined, which will make the process of identifying in-network and out-of-network providers easier for our patients.

Can I still see my doctor and will it be covered by my insurance company? ›

Yes, you may still visit your ACPNY providers, and there is no change to the coverage provided by your insurance company as a result of this tax ID change. However, it is important to note your insurance company may periodically modify its network of participating providers. Please contact your health plan directly at the phone number on the back of your member ID card for the most updated information about your in-network providers and covered services.

Will my copay or other costs change? ›

No, your copay is not subject to change because of the move to a single tax ID. This change is simply to streamline the billing process, but should not directly impact your copay, deductible or cost-sharing agreements.

It is important to note, however, that your insurance company may periodically make changes to the terms of its health plans. For the most up-to-date and accurate information about your insurance coverage (e.g., copay or other cost-sharing agreements, in-network providers, covered services) please contact the health plan directly at the number on the back of your card.

What if my insurance provider says ACPNY is out of network? ›

While unlikely, it is possible that insurance companies’ systems have not yet been updated with the new TIN, which may result in the insurance company erroneously rejecting an in-network claim. Contact our billing office at 1-800-871-1370 to speak to our service representatives, who will work directly with your health plan to rectify the issue.

Will the name, location or office phone number change as a result? ›

No, there will be no changes to the name, phone or location of any ACPNY medical offices. You can search all 36 medical offices to find a location that’s most convenient for you.

How can I find information about my past visits and billing history? ›

The easiest way to access your information is through our secure patient portal, myACPNY. In addition to your medical and billing histories, myACPNY puts a host of useful tools right at your fingertips, including:

  • Scheduling an appointment
  • Requesting prescription refills
  • Asking your Care Team questions via secure messaging
  • Checking the status of referral requests
  • Paying your copayment and checking account balances

Log into myACPNY today! If you don’t have an account, simply click on “I Need an Activation Code” to get started or request a code at your next office visit.

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