Medical Records and Privacy

Everything you need to know

Matters relating to HIPAA are collaboratively managed by the Compliance and Information Technology departments. These departments implement policies and procedures to:

• Manage the acquisition, use, and disclosure of protected health information (PHI)
• Investigate privacy and security complaints and breaches
• Ensure individuals receive treatment and services in accordance with the Notice of Non-discrimination policy.
• Provide regulatory guidance to ACPNY staff to ensure that it complies with federal, state, and local laws and regulations, as well as its own Compliance policies.

To report a compliance or HIPAA concern, please contact the Compliance Helpline: 844-7-COMPLY (844-726-6759). Available 24 hours a day, seven days a week.

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) was signed to keep patients’ medical information safe. The goals of HIPAA are to protect health insurance coverage for workers and their families when they change or lose their jobs, and to protect health data integrity, confidentiality, and availability. 

To report a compliance or HIPAA concern, please contact our Compliance Helpline at 844-7-COMPLY (844-726-6759).

Who can access my health information?

HIPAA’s “Privacy Rule” gives you the right to access your health information and helps ensure that your protected health information cannot be viewed by others. While ACPNY may use or share your information for the purposes of payment, treatment, and health care operations or as otherwise allowed or required by law, we will otherwise not share your information unless we have permission.

Can I authorize others to access my health information?

You can designate family members or other persons involved your care as your HIPAA Representative. This allows them to speak with providers about your care and gives them permission to access your health information. To designate someone as your HIPAA Representative, you must complete, sign, and submit the HIPAA Representative Form.

To authorize access to or release a copy of your medical records to a family member or another person or entity, you must complete the Authorization to Use and Disclose Protected Health Information form.