Please review these additional updates to our practice operations and guidance to help keep yourself and those around you safe and healthy.
HOURS: Most ACPNY offices are open Monday – Wednesday, 8 am – 6 pm; Thursday, 8 am – 8 pm; and Friday, 8 am – 5 pm. To see the specific hours for any ACPNY office, including those with Urgent Care or After Hours Care, click here.
TRAVEL ADVISORY: Throughout the course of the pandemic, the New York State Department of Health has issued advisories concerning mandatory self-quarantining or testing when returning from travel. For the most up-to-date travel advisories, click here.
SAFETY PRECAUTIONS: Be assured that you can stay current with your annual and routine care. For the safety of our staff and patients making in-person visits, we are taking many precautions including mask-wearing policies and other safeguards.
LAB SERVICE APPOINTMENTS: Lab services at ACPNY offices and our partner Quest Diagnostics are available by appointment only, and schedules have been adjusted to promote safety.
Patients in Long Island, Queens, and Staten Island: If you require lab services prior to a visit or after an office or virtual visit, please schedule your appointment by calling 646-680-4227 . Lab office hours in these areas are Monday – Friday, 8 am – 5 pm.
Patients in Manhattan and Brooklyn: If you require lab services prior to a visit or after an office or virtual visit, please schedule your appointment and check office hours with Quest Diagnostics.
PATIENT MEDICAL RECORDS: As an ACPNY patient, you can always access a summary of your medical records and test results through your myACPNY patient portal. However, if you need to request a complete copy of your records online – for legal purposes or to give to an outside medical provider – you can do so through Verisma, which allows you to complete, e-sign, and submit electronically from the comfort of home, 24/7. Request your own medical records here. If you are requesting records on behalf of an ACPNY patient, start here.