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Coronavirus Resources & FAQ

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Coronavirus FAQ

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COVID Testing Update: AdvantageCare Physicians is offering COVID testing to established patients only, by appointment, following a telehealth or office visit to assess the need for COVID testing. AdvantageCare Physicians does not offer travel-related testing or testing to return to work.

You may purchase at-home rapid tests at many retail locations or pharmacies*. Or, visit the federal government website to order free tests.

*Consult your health plan about reimbursement


Testing for COVID-19 is also widely available throughout New York State. Please call the New York State COVID-19 Hotline at 1-888-364-3065 or visit the NYSDOH website.

For up-to-date news and information about the coronavirus pandemic, we recommend the following websites:

-The Centers for Disease Control and Prevention (CDC): COVID-19 in the U.S.

-New York State Department of Health: COVID-19 in New York State


If you’re not immunized, you’re not fully protected against COVID-19. To find locations near you offering COVID-19 vaccinations, visit the NY State or NYC websites, or consult the CDC’s comprehensive vaccine finder.

You may purchase at-home rapid tests at many retail locations or pharmacies*. Or, visit the federal government website to order free tests.

 *Consult your health plan about reimbursement.

Coronavirus symptoms may appear 2-14 days after exposure to the virus, and include:

  • Fever of 100 degrees or more
  • Chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Learn more about coronavirus and COVID-19.

Learn more about the difference between the symptoms of the flu and COVID-19.

While certain groups, such as older adults, babies, and those with underlying health conditions or compromised immune systems, are at greater risk of illness associated with COVID-19, it is important that all eligible people are vaccinated.

For children ages 0-21 who have previously had COVID-19, there have been reports of Multisystem Inflammatory Syndrome in Children (MIS-C). Symptoms of MIS-C include:

-Confirmed or potential past exposure to COVID-19

-Persistent fever (3-5 days)

-Rash or signs of inflammation (particularly around mouth, hands, and feet)

-Red eyes

-Swollen glands

-Abdominal pain, vomiting, or diarrhea

  • Get immunized as soon as possible.
  • Wear a mask and practice social distancing in accordance with current state guidelines.
  • Wash your hands with soap and warm water for at least 20 seconds, or use hand sanitizer. And make sure children know how to properly wash their hands.
  • Avoid touching your eyes, nose, and mouth.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your mouth with a tissue when you cough or sneeze, then throw the tissue in the trash. If you don’t have a tissue, cough into the crook of your elbow, not your hands.
  • Clean and disinfect surfaces and touchpoints like doorknobs, handles, light switches, and your phone.
  • Continue to practice good hygiene.

For the most current guidance, visit the CDC website or the New York State Department of Health website.

Throughout the course of the pandemic, the New York State Department of Health has issued advisories concerning mandatory self-quarantining or testing when returning from travel. For the most up-to-date travel advisories, click here.

Our offices are taking precautions as needed to prevent risk of spreading to patients and protect providers so they can continue in their important roles as deliverers of care. If you are a patient of AdvantageCare Physicians, you may see some changes at your regular office, such as these

We recommend that you get your health information from trusted sources such as:

Patient Resources During COVID-19