Wait List

Wait List

What Is Wait List?

When scheduling a visit with your provider, would you like to be notified if an earlier appointment time becomes available? That’s now possible with the new Wait List option available to all AdvantageCare Physicians (ACPNY) patients.

How Does Wait List Work?

When you schedule your appointment, you’ll be automatically notified if an earlier appointment becomes available. You can easily accept it, or, take no action and keep your original appointment. Here’s how it works:

  1. Schedule an appointment with an ACPNY provider through your myACPNY patient portal account, over the phone, or at an ACPNY office.
  2. If an earlier appointment with the same provider and office location becomes available, you’ll automatically receive a myACPNY notification and be able to accept it within 1.5 hours or until someone else schedules it.

With Wait List, you can take advantage of last-minute appointment availability you otherwise wouldn’t have known about—and possibly have your visit sooner than expected.*

So, the next time you schedule an appointment with ACPNY, don’t forget to take advantage of Wait List!


*Wait List appointments are available when scheduled appointments are canceled by other patients or similar circumstances. Patients should schedule appointments based on their care needs without expectation of an earlier appointment becoming available. Wait List appointments are not guaranteed and may be scheduled by other patients before you’re able to accept the appointment.