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Virtual Visit Tech Checklist

Switch to:
Switch to:

Virtual Visit Tech Checklist

Woman and child looking at laptop

To schedule a virtual visit appointment, you will need a myACPNY patient portal account. Below are instructions to take part in a virtual visit.

  1. Sign in to your myACPNY account. If you have not yet created an account, click here for instructions on how to sign up.
  2. When it’s time for your virtual visit, join the appointment by logging into your myACPNY account.
  3. You may check in for your appointment as early as 30 minutes before it begins. If you are more than 5 minutes late, you will need to reschedule your appointment via our Call Center at 646-680-4227.

 

Helpful set-up and user guides:

Computer: English (PDF)  / Spanish (PDF)

Mobile: English (PDF)  / Spanish (PDF)
 

myACPNY for Android

Download myACPNY App

 

myACPNY for Apple iOS

Download myACPNY App