To schedule a virtual visit appointment, you will need a myACPNY patient portal account. Below are instructions to take part in a virtual visit.
- Sign in to your myACPNY account. If you have not yet created an account, click here for instructions on how to sign up.
- When it’s time for your virtual visit, join the appointment by logging into your myACPNY account.
- You may check in for your appointment as early as 30 minutes before it begins. If you are more than 5 minutes late, you will need to reschedule your appointment via our Call Center at 646-680-4227.
Helpful set-up and user guides:
Computer: English (PDF) / Spanish (PDF)
Mobile: English (PDF) / Spanish (PDF)
myACPNY for Android
myACPNY for Apple iOS
