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Preparing for Your Appointment

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Switch to:

Preparing for Your Appointment

Planning Your Visit

Whether this is your first appointment or you are a returning patient, the best way to get the most out your visit is to come prepared and ask questions.

Your Information

  • Write down all of your health care concerns and questions you’d like to address during your visit.
  • Bring a list of your medications including names, dosages, and how they’re taken. 
  • Be prepared to provide your medical history, including dates of any prior hospitalizations or surgeries.

Your Documents

  • Bring a photo ID along with your insurance card.
  • If you’re a new patient and need to transfer medical records from another provider, please download and complete this form

Your Doctor

  • Consult your primary care physician (PCP) before making your own appointment with a specialist. Sometimes, your PCP can treat the same condition as the specialist.

Your myACPNY Patient Portal

  • Sign up for myACPNY, our patient portal, to schedule an appointment online or to access your personal information.

Questions to Ask your Doctor

Quality health care is a team effort. And as the most important member of your Care Team, you can make sure you get the best possible care by being prepared for your appointment and asking questions before, during and after your visit.

But what questions should you ask? Not to worry, here’s an easy way to get started. First, think about why you are going to see your doctor. Are you going to talk about a health problem? To get or change medications? To get medical tests? To talk about surgery or treatment options?

To help you get the most out of your appointment, we’ve compiled common questions you may want to ask your doctor or Care Team. Simply click the links below, print out the documents and bring them with you when you come in to see us.


Do you need health insurance?

If you're shopping for health insurance or need help choosing health plans, contact the New York State of Health Marketplace at 855-355-5777, or click below to visit the official website.

Whole You Care

Help and Support

We’re here to help you make the most of your visit to our office. Use our Preparing for Your Appointment help and resource section to learn more.

Forms and Documents

Patient Resources

Request your medical records, browse privacy documents, download patient forms to get ready for your visits, and more.

3 PM closure today of all ACPNY office locations due to severe weather conditions.