Emblem Health
Partnering to Keep NYC Healthy

Gold Service Line

City of New York
The right care,
right in your neighborhood

Gold Service Line

You do so much to keep this great city running that EmblemHealth and AdvantageCare Physicians have partnered to provide you Gold Line Services, which is only available to City of New York employees. You can now call an exclusive, dedicated phone number to:

  • Schedule an appointment
  • Get information about AdvantageCare Physicians
  • Get answers to questions about your EmblemHealth benefits

Exclusive Gold Service Line


Monday 8:00am - 8:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 8:00pm
Friday 8:00am - 5:00pm
Saturday 8:00am -1:00pm

Get the shot, not the flu!

The City and its unions are partnering with EmblemHealth to offer free flu shots to City employees and their families. All employees, dependents, and pre-Medicare retirees eligible for New York City health benefits are covered to receive a flu vaccination at no-cost. A flu shot is the best way to protect yourself, your community, and your loved ones from this highly contagious virus. Everyone aged 6 months and older should get the flu vaccine every year.

There are four convenient ways to get your vaccination, so don’t delay!

For more information, visit the WorkWell NYC website at nyc.gov/workwellnyc.

Duane Street Medical Office Now Open!

Quality medical care has a convenient downtown address

Our Duane St. location means there’s no need to leave downtown for quality healthcare. Whether you're looking for primary or preventive care, on your way to, from or while at work, our downtown location gives City of New York employees convenient, flexible access to medical care and holistic health and wellness programs such as nutritional counseling and fitness classes. And, there’s even a full-service pharmacy on site.
To spend some quality time with us, visit 52 Duane St.

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We’re your partner for a healthier life

At AdvantageCare Physicians, you’ll experience a level of quality care and service you won’t find anywhere else. Call to set up an appointment today.



We make it as easy as possible for you to see your ACPNY Care Team. Our 36 offices are located in neighborhoods where you live and work, with extended hours and walk-in services to fit your schedule.



No matter which ACPNY office you choose or doctor you see, they’ll always have the full picture of you and your medical history with our secure electronic health records. You can also access your health information online, view test results, email your Care Team, or schedule an appointment through our myACPNY patient portal.



You’re never alone in your pursuit for better health. You have a dedicated Care Team who know you and plan ahead for your visit so you get the personal care and attention you deserve.